The IT Support Group is a network of members interested in helping members of our u3a with IT issues, such as how to use websites, what to do about backups and security, and how to transfer photographs from your phone to a laptop. This is in recognition that these days it is essential for members to be able to use computers or smart phones, in at least a basic way.

This group is in the process of being formed and we do not expect to have any regular meetings. Exactly how we work and what services we offer will depend on who joins the group and what skills and interests we have. What is certain is that we will not be able to solve all issues, nor help everyone.

There are ways we envisage possibly helping, such as:

• providing occasional hands-on courses
• pointing members to relevant local companies
• offering clinics
• linking members who need continuing help with an "e-buddy" who is happy to help
• listing useful web resources
• etc

If you think you might be interested in being part of this group, contact the Group Leader via the blue envelope email link top right.

Possibly useful organisations and resources include:

• AbilityNet - Free tech support & information for disabled and older people
• Good Things Foundation - A service for digitally excluded people which any local organisation can use to Fix the Digital Divide in their community, including Learn My Way to help people learn how to use the internet
• iDEA mini courses - iDEA allows those who may never have thought of themselves as an achiever to become just that
• Age UK - Tips, for people who are already online, to help them feel more confident when using the internet and stay safe while doing so
• Let's Talk Tech - Facebook conversations about using tech within u3as (they also havea website with lots of useful tech advice)